Meetings & Conventions Health & Safety Guidelines

Puerto Rico is committed to providing the safest experience for meetings and events.

Recognizing the importance of hygiene and disinfection, the Island of Puerto Rico is applying local measures developed by the Puerto Rico Tourism Company (PRTC), to safeguard the wellbeing of guests and employees. Masks are required in all indoor spaces, regardless of vaccination status.

 

Upon Arrival: Airport

Getting Around: Transportation

During Your Meeting: Venue Experience

During Your Stay

Upon Arrival: Airport

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Travelers entering any of the Island’s three open airports, whether on commercial or private aircraft, are required to fill out a Travel Declaration Form on the Puerto Rico Health Department’s online portal which produces a QR code required to proceed. Both international/not vaccinated travelers must also upload a negative PCR molecular or antigen COVID-19 test result to the portal. Fully vaccinated travelers entering on domestic flights are permitted to upload their vaccination card instead of a negative test. Given federal mandates, the requirement will remain in place for travelers on international flights. All passengers will also be required to present their ID to ensure alignment with the information entered within the Travel Declaration Form.

For those who must present a negative COVID-19 PCR or antigen test, the protocol is as follows:

For fully vaccinated travelers on domestic flights:

  • Required to upload their official Vaccination Card, as proof of vaccination through the Travel Declaration Form portal. A copy will not be accepted.

For non-vaccinated travelers arriving on domestic flights:

  • Required to provide evidence of either a PCR molecular or antigen COVID-19 test taken within 72 hours of arrival.
  • If the traveler arrives without a test, they must upload either a PCR molecular or antigen COVID-19 test taken on the Island, within 48 hours of arrival, or they will receive a $300 fine.
  • If the uploaded result is negative, the quarantine is lifted. If the result is positive, the person must isolate and follow the local isolation protocol at his/her own expense.

For international travelers, regardless of vaccination status:

  • Required to provide evidence of either a PCR molecular or antigen COVID-19 test taken within 72 hours of arrival.
  • If the traveler arrives without a test, they will be required to upload either a PCR molecular or antigen COVID-19 test taken on the Island, within 48 hours of arrival, or they will receive a $300 fine.
  • If the uploaded result is negative, the quarantine is lifted. If the result is positive, the person must isolate and follow the local isolation protocol at his/her own expense.

Processes for symptomatic travelers (those displaying COVID-19 related symptoms):

  • If a symptomatic traveler (a person who is displaying COVID-19 related symptoms) who is not vaccinated or is traveling internationally arrives on the Island, the Puerto Rico National Guard will conduct a PCR molecular COVID-19 test at the airport and it will be mandatory for the traveler to quarantine and cover their own medical expenses/possible extended stay.
  • The quarantine is mandated until the traveler receives the negative test result and digitally uploads proof of a negative PCR molecular COVID-19 test result to the Puerto Rico Health Department’s online portal. A list of testing sites in Puerto Rico will be available at the airport and can also be found here. Those who test positive will not be able to travel until the Health Department releases them.

Additional airport processes include:

  • Vaccinations - There is an option for those who are not vaccinated and arriving at the Luis Muñoz Marín International Airport (SJU) can, to receive a Johnson and Johnson vaccine in Terminal B. The Johnson and Johnson vaccine is also available to tourists visiting the islands of Vieques and Culebra via the Maritime Transportation Authority ferry terminal in Ceiba.
  • Screenings - The Puerto Rico National Guard is assisting with enhanced health screenings of all arriving passengers at the Luis Muñoz Marín International Airport in San Juan, as well as the Mercedita International Airport in Ponce and Rafael Hernández Airport in Aguadilla, which have reopened to airline passengers. All arriving travelers at the Luis Muñoz Marín International Airport in San Juan will be pre-screened via thermographic cameras to monitor temperatures, and enhanced protocols will take place at baggage claim before exiting the airport.
  • COVID-19 Testing - For passengers who are not vaccinated or traveling internationally, the Luis Muñoz Marín International Airport (SJU) offers PCR molecular COVID-19 tests on-site for incoming and outgoing passengers. The service, which costs $110 USD, is offered from 6:00 AM. to 8:00 PM, seven days a week, at three molecular test collection centers located at terminals A, B, and C. More information is available here. The service will soon be available at the Mercedita International Airport in Ponce and Rafael Hernández Airport in Aguadilla. 
  • Testing Upon Return to Mainland - Puerto Rico is a U.S. territory and excluded from the CDC requirement to provide a negative COVID-19 test result to return to the mainland United States. Quarantine mandates, recommendations, and entry requirements may vary by state. A continuous assessment of the situation in Puerto Rico and in the United States influences Island-wide orders that prioritize the health and safety of residents and visitors. For travel recommendations provided by the CDC, please see here.

Face masks are mandatory at all airports. For questions regarding the airport entry process, travelers should contact the Health Department at 939-592-5115 or [email protected].

Get to know the entry requirements for passengers traveling to Puerto Rico.

Getting Around: Transportation

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Certified transportation carriers are properly disinfecting vehicles and have hand sanitizer available.

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Drivers wear gloves when handling doors and luggage. Face coverings are mandatory for drivers and passengers.

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Ride sharing options like Uber mandate face coverings for drivers and passengers, with no front seat passengers permitted.

During Your Meeting: Venue Experience

Events and Social Activities

Events such as social activities, including corporate or business events, are operating at full capacity.

Event attendees are required to provide either a negative PCR, antigen test result, or proof of full vaccination, particularly for those containing 500 people or more. Masks are required in all indoor spaces, regardless of vaccination status.

Sports events, as well as sports and recreational activities, are permitted, following local guidelines. 

Proposals for certain concerts, theater activities, and corporate meetings and/or activities could be submitted to the consideration of the Governor’s Chief of Staff for approval and authorization.

  • The proposals will be evaluated subject to the implementation of safety and health measures to mitigate the spread of the virus and to protect the health and safety of the workers, artists, and everyone participating in the event planning.
  • The following social activities are authorized and will be exempted from requesting authorization or permit: weddings, birthdays, quinceañeros, baby showers, gender reveals, graduations, proms, ring ceremonies, awards ceremonies or achievements, and corporate and business activities.
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Convention Center

As an ASM Global managed facility, Puerto Rico’s Convention Center - the largest and most technologically advanced in the Caribbean - is implementing a new sanitation protocol, VenueShield Environmental Hygiene Program.

ASM Global's VenueShield Task Force is applying new protocols and procedures at its facilities, in accordance with international healthcare guidelines from the CDC, NHS, PHAA, and WHO, among others.

These extensive measures will explore the use of personal protective equipment (PPE), food safety measures, air quality control, surface cleaning, physical/social distancing, temperature checks, thermal cameras, hand sanitizers, reduced touchpoints, contactless transactions, daily monitoring systems, and more.

The venue added distancing guidance via floor labeling to ensure separation between guests.

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The final construction phase provided the opportunity to develop new, safety-first concepts. This includes technologically advanced equipment as well as refined health protocols to guarantee the safety of all our visitors and employees.

The venue will fully open in the coming months.

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Attractions

All attractions such as museums, hotel pool facilities, and marinas are ware operating at full capacity.

Public beaches and natural reserves are open, following social distancing guidelines. Fully vaccinated people are not mandated to wear masks at beaches and parks, although mask usage is suggested by the Island’s Health Secretary, when unable to distance.

Visitors should connect with their tour operators directly for additional information about operation status and specific protocols. 

Reservations are suggested where applicable.

Local businesses have the ability to set rules and limitations that exceed local government requirements. Please be mindful and respect local business mask requirements and other limitations.

Casinos and golf courses are open, Island-wide, at full capacity.

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Dining

Restaurants are operating at full capacity with reservations recommended. Masks are required in all indoor spaces, regardless of vaccination status.

These establishments can stay open 24 hours.

Alcohol sales are permitted as are operations of restaurant dining rooms. 

Employees are required to use face coverings and floor plans are to maintain distancing protocols.

Buffets, salad bars, and self-serve options, as well as reusable menus, are prohibited at restaurants. Gloves are also mandatory when serving guests.

During Your Stay

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Lodging

All businesses are operating at full capacity and masks are required in all indoor spaces, regardless of vaccination status.

Thoroughly sanitized properties that follow PRTC standards may be certified with Island-specific health certification seals.

Guests will receive a Health & Safety guide detailing the specialized measures implemented by each property individually. 

Some lodging options may require proof of a negative test result upon arrival. It is recommended that visitors connect with their hotels and/or hosts directly for additional information about specific protocols beyond these and/or if visitors have specific requests.

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Properties like hotels and small inns may be:

Conducting temperature checks, screening symptoms, and disinfecting luggage in reception areas upon entry. 

Adhering to high standards of cleanliness and sanitation following thorough housekeeping procedures that abide by CDC and EPA standards.

Requiring face coverings for all guests and personnel in public areas. 

Encouraging limited capacity in elevators and other public spaces. 

Allowing pool facilities to be open to registered guests at full capacity in accordance with common area policy. No day passes or club members permitted. Spas are open as well by appointment. 

A full copy of the Health & Safety Measures established by the Puerto Rico Tourism Company can be found here.