Meetings & Conventions Health & Safety Guidelines

Puerto Rico is committed to providing the safest experience for meetings and events.

Recognizing the importance of hygiene and disinfection, the Island of Puerto Rico is applying local measures developed by the Puerto Rico Tourism Company (PRTC), to safeguard the wellbeing of guests and employees.

 

Upon Arrival: Airport

Getting Around: Transportation

During Your Meeting: Venue Experience

During Your Stay

Upon Arrival: Airport

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All arriving passengers to Puerto Rico’s three open airports must complete an online Travel Declaration Form, and upload a negative PCR molecular COVID-19 test result taken no more than 72 hours prior to the Puerto Rico Health Department’s online portal and obtain an Airport Exit Confirmation QR Code, required to proceed. Passengers will also be required to present their ID to ensure alignment with the information entered within the Travel Declaration Form. A rapid test will not be accepted, as it can sometimes yield false results. 

  • The protocol for the negative PCR molecular test result requirement is as follows:
    • For passengers arriving with a negative test taken no more than 72 hours prior to arrival:
      • Upload their test result to the online portal, which will produce a QR Code required to leave the airport. Travelers will then be allowed to proceed with their trip.
    • For passengers awaiting results from a test taken no more than 72 hours prior to arrival:
      • Fill out the Travel Declaration Form and choose the option to upload test results later. A $300 fine will be issued automatically by the system. The passenger will have the option to upload a test receipt. 
      • Once the traveler uploads the test result to the online portal within 48 hours after arrival, the fine will be dismissed. If the passenger fails to do so, the fine will go into effect. 
      • The passenger will be required to self-quarantine while awaiting results.
    • For passengers who did not take a test 72 hours prior to arrival on the Island:
      • Fill out the Travel Declaration Form and choose the option to upload test results later. A $300 fine will be issued automatically by the system.
      • The passenger will be required to get tested on the Island within 48 hours after the arrival. A waiver will be granted to these travelers to take a PCR molecular test on the Island at their own cost, but without the need for a medical referral and a list of testing sites in Puerto Rico will be provided at the airport and can also be found here.
      • Once the traveler uploads the test result to the online portal within 48 hours after arrival, the fine will be dismissed. If the passenger fails to do so, the fine will go into effect. 
      • The passenger will be required to self-quarantine while awaiting results.

While the CDC does not require fully vaccinated travelers to get tested prior to traveling, vaccination status will not impact protocol arrival and requirements to enter Puerto Rico. The Department of Health and the government of Puerto Rico will continue to require a negative COVID test to enter the island regardless of the passenger’s vaccination status.

While prior testing is required to enter the Island, the Luis Muñoz Marín International Airport (SJU) offers PCR molecular COVID-19 tests on-site in order to facilitate testing for incoming and outgoing passengers. The service, which costs $110 USD, is offered from 6:00 AM. to 8:00 PM., seven days a week, at three molecular test collection centers located at terminals A, B, and C. More information is available here. The service will soon be available at the Mercedita International Airport in Ponce and Rafael Hernández Airport in Aguadilla.

  • Arriving travelers can access the Travel Declaration Form at www.travelsafe.pr.gov or www.viajaseguro.pr.gov.
  • Only symptomatic travelers (a person who is displaying COVID-19 related symptoms) will get tested at the airport by the Puerto Rico National Guard. 
  • Face coverings are mandatory at airports and public areas, or individuals will be subject to a fine. The Department of Health has increased resources to ensure travelers are abiding by local guidelines. Travelers who do not comply with the orders and the local measures imposed by the Department of Health will be fined up to $5,000 for the first offense and up to $10,000 for additional offenses.
  • Thermographic cameras monitor temperatures. 
  • Enhanced protocols will take place at baggage claim before exiting the airport. 
  • An Island-wide curfew is in effect from 10:00 PM – 5:00 AM, except for emergencies.

Get to know the entry requirements for passengers traveling to Puerto Rico.

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Travelers must get a PCR molecular COVID-19 test no more than 72 hours prior to visiting the Island.

Only symptomatic travelers (a person who is displaying COVID-19 related symptoms) will get tested at the airport by the Puerto Rico National Guard.

The 14-day quarantine is mandated until the traveler provides proof of a negative molecular test result taken on the Island. A rapid test will not be accepted, as it can sometimes yield false results. 

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Face coverings are mandatory at airports and public areas, or individuals will be subject to a fine.

Thermographic cameras monitor temperatures.

Enhanced protocols will take place at baggage claim before exiting the airport.

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An Island-wide curfew is in effect from 10:00 PM – 5:00 AM, except for emergencies.

Getting Around: Transportation

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Certified transportation carriers are properly disinfecting vehicles and have hand sanitizer available.

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Drivers wear gloves when handling doors and luggage. Face coverings are mandatory for drivers and passengers.

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Ride sharing options like Uber mandate face coverings for drivers and passengers, with no front seat passengers permitted.

During Your Meeting: Venue Experience

Events and Social Activities

Proposals for concerts, theater activities, and corporate meetings and/or activities could be submitted to the consideration of the Governor’s Chief of Staff for approval and authorization. The proposals will be evaluated subject to the implementation of safety and health measures to mitigate the spread of the virus and to protect the health and safety of the workers, artists, and everyone participating in the event planning.

All social events are prohibited, however, the hostelries are authorized to allow the use of their spaces for educational matters and workshops, as long as the utilized space distribution allows a physical distance of 6 feet to 9 feet between each person, and between chairs and tables from 5:00 AM to 11:00 PM. 

Sports events, as well as sports and recreational activities, will be permitted, following local guidelines.

All group gatherings are prohibited unless they have a permit.

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Convention Center

As an ASM Global managed facility, Puerto Rico’s Convention Center - the largest and most technologically advanced in the Caribbean - is implementing a new sanitation protocol, VenueShield Environmental Hygiene Program.

ASM Global's VenueShield Task Force is applying new protocols and procedures at its facilities, in accordance with international healthcare guidelines from the CDC, NHS, PHAA, and WHO, among others.

These extensive measures will explore the use of personal protective equipment (PPE), food safety measures, air quality control, surface cleaning, physical/social distancing, temperature checks, thermal cameras, hand sanitizers, reduced touchpoints, contactless transactions, daily monitoring systems, and more.

The venue reduced guest capacity to 30% and added distancing guidance via floor labeling to ensure separation between guests.

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Distrito T-Mobile

The final construction phase is currently paused due to the COVID-19 pandemic, which has provided the opportunity to develop new, safety-first concepts. This will include technologically advanced equipment as well as refined health protocols to guarantee the safety of all our visitors and employees.

 It is anticipated that the venue will open in the first half of 2021.

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Attractions

Public beaches and natural reserves are open, following social distancing guidelines and with the use of masks when not in the water. Public alcohol consumption is prohibited. 

Museums and hotel pool facilities are operating at 30% capacity. 

Common areas at hotels close at 10:00 PM, in accordance with the Island-wide curfew. 

Marinas are open, following social distancing guidelines.

Some attractions and tours are open. Visitors should connect with their tour operators directly for additional information about operation status and specific protocols. 

Access to Old San Juan from 10:00 PM - 5:00 AM will be limited to residents and tourists staying in the area. 

Due to limited capacity, reservations are suggested where applicable.

Casinos are open at 30% capacity within curfew hours. Golf courses, across the Island, are currently open within curfew hours.

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Dining

Restaurants are operating at 30% capacity with reservations recommended, and are required to conspicuously post the number of patrons that constitutes 30%, making such posting visible to patrons inside and outside of the restaurant. 

Alcohol sales are permitted within curfew hours as are operations of restaurant dining rooms. 

Employees are required to use face coverings and floor plans are to maintain distancing protocols.

Buffets, salad bars, and self-serve options, as well as reusable menus, are prohibited at restaurants. Gloves are also mandatory when serving guests.

Due to limited capacity, reservations are suggested where applicable.

During Your Stay

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Lodging

Most common areas at hotels will close at 10:00 PM, in accordance with the Island-wide curfew.  

Thoroughly sanitized properties that follow PRTC standards may be certified with Island-specific health certification seals.

Guests will receive a Health & Safety guide detailing the specialized measures implemented by each property individually. 

We recommend visitors connect with their hotels and/or hosts directly for additional information about specific protocols beyond these and/or if visitors have specific requests.

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Properties like hotels and small inns are:

Conducting temperature checks, screening symptoms, and disinfecting luggage in reception areas upon entry. 

Adhering to high standards of cleanliness and sanitation following thorough housekeeping procedures that abide by CDC and EPA standards.

Requiring face coverings for all guests and personnel in public areas. 

Encouraging limited capacity in elevators and other public spaces. 

Pool facilities are open to registered guests only at 30% from 5:00 AM to 10:00 PM, in accordance with common area policy. No day passes or club members permitted. Guests must wear face coverings at all times except when sunbathing or swimming. Spas are open as well by appointment. Wellness centers and spa services can operate from 5:00 AM to 9:00 PM.

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Essential Businesses

Puerto Rico hospitals adhere to the same federally mandated health safety guidelines as those on the mainland.

Pharmacies (including common mainland franchises like Walgreens and CVS), gas stations, banks, and supermarkets are enforcing high standards of health safety throughout the Island.

A full copy of the Health & Safety Measures established by the Puerto Rico Tourism Company can be found here.