Meetings & Conventions Health & Safety Guidelines

Puerto Rico is committed to providing the safest experience for meetings and events.

Recognizing the importance of hygiene and disinfection, the Island of Puerto Rico is applying local measures developed by the Puerto Rico Tourism Company (PRTC), alongside U.S. Travel Association (USTA) guidelines, to safeguard the wellbeing of guests and employees.

 

Upon Arrival: Airport

Getting Around: Transportation

During Your Meeting: Venue Experience

During Your Stay

Upon Arrival: Airport

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All arriving passengers must complete an online Travel Declaration Form from the Puerto Rico Health Department, show a negative PCR molecular COVID-19 test result taken no more than 72 hours prior, and obtain an Airport Exit Confirmation QR Code, which travelers will automatically receive when uploading their PCR molecular test results to the Puerto Rico Health Department’s online portal. A rapid test will not be accepted, as it can sometimes yield false results. 

While prior testing is required to enter the Island, the Luis Muñoz Marín International Airport (SJU) offers PCR molecular COVID-19 tests on-site in order to facilitate testing for incoming and outgoing passengers. The service, which costs $110 USD, is offered from 6:00 AM. to 12:00 AM., seven days a week, at three molecular test collection centers located at terminals A, B, and C. More information is available here.  

Arriving travelers can access the Travel Declaration Form at www.travelsafe.pr.gov or www.viajaseguro.pr.gov.

You can download the SJU airport protocol in English and Spanish.

Get to know the entry requirements for passengers traveling to Puerto Rico.

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Travelers must get a PCR molecular COVID-19 test no more than 72 hours prior to visiting the Island.

Only symptomatic travelers (a person who is displaying COVID-19 related symptoms) will get tested at the airport by the Puerto Rico National Guard.

The 14-day quarantine is mandated until the traveler provides proof of a negative molecular test result taken on the Island. A rapid test will not be accepted, as it can sometimes yield false results. 

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Face coverings are mandatory at airports and public areas, or individuals will be subject to a fine.

Thermographic cameras monitor temperatures.

Enhanced protocols will take place at baggage claim before exiting the airport.

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An Island-wide curfew is in effect from 12:00AM – 5:00AM, except for emergencies.

Getting Around: Transportation

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Certified transportation carriers are properly disinfecting vehicles and have hand sanitizer available.

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Drivers wear gloves when handling doors and luggage. Face coverings are mandatory for drivers and passengers.

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Ride sharing options like Uber mandate face coverings for drivers and passengers, with no front seat passengers permitted.

During Your Meeting: Venue Experience

Events and Social Activities

Proposals for concerts, theater activities, and corporate meetings and/or activities could be submitted to the consideration of the Governor’s Chief of Staff for approval and authorization. The proposals will be evaluated subject to the implementation of safety and health measures to mitigate the spread of the virus and to protect the health and safety of the workers, artists, and everyone participating in the event planning.

All social events are prohibited, however, the hostelries are authorized to allow the use of their spaces for educational matters and workshops, as long as the utilized space distribution allows a physical distance of 6 feet to 9 feet between each person, and between chairs and tables from 5:00 AM to 11:00 PM. Starting February 8th, sports events, as well as sports and recreational activities, will be permitted, following local guidelines.

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Convention Center

As an ASM Global managed facility, Puerto Rico’s Convention Center - the largest and most technologically advanced in the Caribbean - is implementing a new sanitation protocol, VenueShield Environmental Hygiene Program.

ASM Global's VenueShield Task Force is applying new protocols and procedures at its facilities, in accordance with international healthcare guidelines from the CDC, NHS, PHAA, and WHO, among others.

These extensive measures will explore the use of personal protective equipment (PPE), food safety measures, air quality control, surface cleaning, physical/social distancing, temperature checks, thermal cameras, hand sanitizers, reduced touchpoints, contactless transactions, daily monitoring systems, and more.

The venue reduced guest capacity to 30% and added distancing guidance via floor labeling to ensure separation between guests.

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The final construction phase is currently paused due to the COVID-19 pandemic, which has provided the opportunity to develop new, safety-first concepts. This will include technologically advanced equipment as well as refined health protocols to guarantee the safety of all our visitors and employees.

 It is anticipated that the venue will open in the first half of 2021.

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Attractions

Public beaches and natural reserves are open, following social distancing guidelines and with the use of masks when not in the water. Public alcohol consumption is prohibited. 

Museums are operating at 50% capacity. 

Hotel pool facilities are open at 50% capacity.

Common areas at hotels close at 12:00 AM, in accordance with the Island-wide curfew.

Marinas are open, following social distancing guidelines.

Some attractions and tours are open. Visitors should connect with their tour operators directly for additional information about operation status and specific protocols. 

Access to Old San Juan from 12:00 AM- 5:00 AM will be limited to residents and tourists staying in the area. 

Casinos are open at 50% capacity within curfew hours.

Golf courses, across the Island, are currently open within curfew hours. 

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Dining

Restaurants are operating at 30% capacity, with reservations recommended, and are required to conspicuously post the number of patrons that constitutes 30%, making such posting visible to patrons inside and outside of the restaurant. 

Alcohol sales are permitted within curfew hours, as are operations of restaurant dining rooms.

Employees are required to use face coverings and floor plans are to maintain distancing protocols.

Buffets, salad bars, and self-serve options, as well as reusable menus, are prohibited at restaurants. Gloves are also mandatory when serving guests.

During Your Stay

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Lodging

Most common areas at hotels will close at 12:00 AM, in accordance with the Island-wide curfew. However, high contact common public areas, such as children’s playgrounds, must remain closed for the duration of this executive order. 

Thoroughly sanitized properties that follow PRTC standards may be certified with Island-specific health certification seals.

Guests will receive a Health & Safety guide detailing the specialized measures implemented by each property individually. 

We recommend visitors connect with their hotels and/or hosts directly for additional information about specific protocols beyond these and/or if visitors have specific requests.

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Properties like hotels and small inns are:

Conducting temperature checks, screening symptoms, and disinfecting luggage in reception areas upon entry. 

Adhering to high standards of cleanliness and sanitation following thorough housekeeping procedures that abide by CDC and EPA standards.

Requiring face coverings for all guests and personnel in public areas. 

Encouraging limited capacity in elevators and other public spaces. 

Pool facilities are open to registered guests only at 50% from 5:00 AM to 12:00 AM, in accordance with common area policy. No day passes or club members permitted. Guests must wear face coverings at all times except when sunbathing or swimming. Spas are open as well by appointment. Wellness centers and spa services can operate from 5:00 AM to 11:00 PM. 

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Essential Businesses

Puerto Rico hospitals adhere to the same federally mandated health safety guidelines as those on the mainland.

Pharmacies (including common mainland franchises like Walgreens and CVS), gas stations, banks, and supermarkets are enforcing high standards of health safety throughout the Island.

A full copy of the Health & Safety Measures established by the Puerto Rico Tourism Company can be found here.