Meetings & Conventions Health & Safety Guidelines

Puerto Rico is committed to providing the safest experience for meetings and events, which is why we are encouraging essential travel only, at this time.

Recognizing the importance of hygiene and disinfection, the Island of Puerto Rico is applying local measures developed by the Puerto Rico Tourism Company (PRTC), alongside U.S. Travel Association (USTA) guidelines, to safeguard the wellbeing of guests and employees.

 

Upon Arrival: Airport

Getting Around: Transportation

During Your Meeting: Venue Experience

During Your Stay

Upon Arrival: Airport

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All arriving passengers must complete an online Travel Declaration Form from the Puerto Rico Health Department, show a negative molecular COVID-19 test result taken no more than 72 hours prior, and obtain an Airport Exit Confirmation QR Code, which travelers will automatically receive when uploading their molecular test results to the Puerto Rico Health Department’s online portal.

Arriving travelers can access the Travel Declaration Form at www.travelsafe.pr.gov or www.viajaseguro.pr.gov.

You can download the SJU airport protocol in English and Spanish.

Get to know the entry requirements for passengers traveling to Puerto Rico.

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Travelers must get a molecular COVID-19 test no more than 72 hours prior to visiting the Island.

Only symptomatic travelers (a person who is displaying COVID-19 related symptoms) will get tested at the airport by the Puerto Rico National Guard.

The 14-day quarantine is mandated until the traveler provides proof of a negative molecular test result taken on the Island.

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Face coverings are mandatory at airports and public areas, or individuals will be subject to a fine.

Thermographic cameras monitor temperatures.

Enhanced protocols will take place at baggage claim before exiting the airport.

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An Island-wide curfew is in place from 10:00 PM - 5:00 AM, through December 11th.

Getting Around: Transportation

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Certified transportation carriers are properly disinfecting vehicles and have hand sanitizer available.

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Drivers wear gloves when handling doors and luggage. Face coverings are mandatory for drivers and passengers.

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Ride sharing options like Uber mandate face coverings for drivers and passengers, with no front seat passengers permitted.

During Your Meeting: Venue Experience

 

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Convention Center

As an ASM Global managed facility, Puerto Rico’s Convention Center - the largest and most technologically advanced in the Caribbean - is implementing a new sanitation protocol, VenueShield Environmental Hygiene Program.

ASM Global's VenueShield Task Force is applying new protocols and procedures at its facilities, in accordance with international healthcare guidelines from the CDC, NHS, PHAA, and WHO, among others.

These extensive measures will explore the use of personal protective equipment (PPE), food safety measures, air quality control, surface cleaning, physical/social distancing, temperature checks, thermal cameras, hand sanitizers, reduced touchpoints, contactless transactions, daily monitoring systems, and more.

The venue reduced guest capacity to 30% and added distancing guidance via floor labeling to ensure separation between guests.

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The final construction phase is currently paused due to the COVID-19 pandemic, which has provided the opportunity to develop new, safety-first concepts. This will include technologically advanced equipment as well as refined health protocols to guarantee the safety of all our visitors and employees.

 It is anticipated that the venue will open in the first half of 2021.

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Attractions

Public beaches and natural reserves are open only for individual sports, following social distancing guidelines and with the use of masks when not in the water. Competitive activities, including those professionals, are not allowed for the time being.

Museums are operating at 30% capacity.

Hotel pool facilities are open at 30% capacity.

Marinas are open. Recreational boat use is allowed while maintaining a 15-foot distance. Docking at beaches and nature reserves is not permitted.

Some attractions and tours are open. Visitors should connect with their tour operators directly for additional information about operation status and specific protocols.

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Dining

Restaurants are operating at 30% capacity and required to conspicuously post the number of patrons that constitutes 30%, making such posting visible to patrons inside and outside of the restaurant.

Employees are required to use face coverings and floor plans are maintaining distancing protocols.

Buffets, salad bars, and self-serve options, as well as reusable menus, are prohibited at restaurants. Gloves are also mandatory for employees when serving guests.

During Your Stay

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Lodging

Thoroughly sanitized properties that follow PRTC standards may be certified with Islandspecific health certification seals.

Guests will receive a Health and Safety guide detailing the specialized measures implemented by each property individually. 

We recommend visitors connect with their hotels and/or hosts directly for additional information about their specific protocols beyond these and/or if visitors have specific requests.

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Properties like hotels and small inns are:

Conducting temperature checks, screening symptoms, and disinfecting luggage in reception areas upon entry.

Adhering to high standards of cleanliness with thorough housekeeping procedures that follow CDC and EPA standards.

Requiring face coverings for all guests and personnel in public areas.

Encouraging limited capacity in elevators and other public spaces.

Adhering to approved guidelines for all meeting space configurations including outside events as mandated by government officials.

Pool facilities are open at 30%. Spas are open as well.

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Essential Businesses

Puerto Rico hospitals adhere to the same federally mandated health safety guidelines as those on the mainland.

Pharmacies (including common mainland franchises like Walgreens and CVS), gas stations, banks, and supermarkets are enforcing high standards of health safety throughout the Island.

A full copy of the Health & Safety Measures established by the Puerto Rico Tourism Company can be found here.