Visitor Health & Safety Guidelines

Puerto Rico is committed to providing a safe travel experience.

Recognizing the importance of hygiene and disinfection, the island of Puerto Rico is applying locally enforced measures developed by the Puerto Rico Tourism Company (PRTC), to safeguard the wellbeing of guests and employees.

Upon Arrival: Airport
Getting Around: Transportation
Things to Do: Visitor Experience
During Your Stay

Upon Arrival: Airport

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Travelers entering any of the Island’s three open airports, whether on commercial or private aircraft, are required to fill out a Travel Declaration Form on the Puerto Rico Health Department’s online portal which produces a QR code required to proceed. Both international/not vaccinated travelers must also upload a negative PCR molecular or antigen COVID-19 test result to the portal. Fully vaccinated travelers entering on domestic flights are permitted to upload their vaccination card instead of a negative test. Given federal mandates, the requirement will remain in place for travelers on international flights. All passengers will also be required to present their ID to ensure alignment with the information entered within the Travel Declaration Form.

For those who must present a negative COVID-19 PCR or antigen test, the protocol is as follows:

For fully vaccinated travelers on domestic flights:

  • Required to upload their official Vaccination Card, as proof of vaccination through the Travel Declaration Form portal. A copy will not be accepted.

For non-vaccinated travelers arriving on domestic flights:

  • Required to provide evidence of either a PCR molecular or antigen COVID-19 test taken within 72 hours of arrival.
  • If the traveler arrives without a test, they must upload either a PCR molecular or antigen COVID-19 test taken on the Island, within 48 hours of arrival, or they will receive a $300 fine.
  • If the uploaded result is negative, the quarantine is lifted. If the result is positive, the person must isolate and follow the local isolation protocol at his/her own expense.

For international travelers, regardless of vaccination status:

  • Required to provide evidence of either a PCR molecular or antigen COVID-19 test taken within 72 hours of arrival.
  • If the traveler arrives without a test, they will be required to upload either a PCR molecular or antigen COVID-19 test taken on the Island, within 48 hours of arrival, or they will receive a $300 fine.
  • If the uploaded result is negative, the quarantine is lifted. If the result is positive, the person must isolate and follow the local isolation protocol at his/her own expense.

For passengers who are not vaccinated or traveling internationally, the Luis Muñoz Marín International Airport (SJU) offers PCR molecular COVID-19 tests on-site in order to facilitate testing for incoming and outgoing passengers. The service, which costs $110 USD, is offered from 6:00 AM. to 8:00 PM, seven days a week, at three molecular test collection centers located at terminals A, B, and C. More information is available here. The service will soon be available at the Mercedita International Airport in Ponce and Rafael Hernández Airport in Aguadilla.

Arriving travelers can access the Travel Declaration Form at www.travelsafe.pr.gov or www.viajaseguro.pr.gov.

There will be an option for those who are not vaccinated and arriving at Luis Muñoz Marín International Airport (SJU), to receive a Johnson and Johnson vaccine in Terminal B. Thermographic cameras monitor temperatures and enhanced protocols will take place at baggage claim before exiting the airport. 

Only symptomatic travelers (a person who is displaying COVID-19 related symptoms) will get tested at the airport by the Puerto Rico National Guard. 

Face coverings are mandatory at airports and public areas, or individuals will be subject to a fine. The Department of Health has increased resources to ensure travelers are abiding by local guidelines. Travelers who do not comply with the orders and the local measures imposed by the Department of Health will be fined up to $5,000 for the first offense and up to $10,000 for additional offenses.

Get to know the entry requirements for passengers traveling to Puerto Rico.

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Travelers must get a PCR or antigen COVID-19 test no more than 72 hours prior to visiting the Island.

Only symptomatic travelers (a person who is displaying COVID-19 related symptoms) will get tested at the airport by the Puerto Rico National Guard.

The 14-day quarantine is mandated until the traveler provides proof of a negative PCR or antigen test result taken on the Island. 

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Face coverings are mandatory at airports and public areas, or individuals will be subject to a fine.

Thermographic cameras monitor temperatures.

Enhanced protocols will take place at baggage claim before exiting the airport.

Getting Around: Transportation

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Certified transportation carriers are properly disinfecting vehicles and have hand sanitizer available.

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Drivers wear gloves when handling doors and luggage. Face coverings are mandatory for drivers and passengers.

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Ride sharing options like Uber mandate face coverings for drivers and passengers, with no front seat passengers permitted.

Things to Do: Visitor Experience

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Dining

Restaurants are operating at 75% capacity with reservations recommended, and are required to conspicuously post the number of patrons that constitutes 75%, making such posting visible to patrons inside and outside of the restaurant. Restaurants can stay open 24 hours; between 12:00 A.M. and 5:00 A.M., they can only perform pick up/delivery services and cannot sell alcoholic beverages.

Alcohol sales are permitted as are operations of restaurant dining rooms. 

Employees are required to use face coverings and floor plans are to maintain distancing protocols.

Buffets, salad bars, and self-serve options, as well as reusable menus are prohibited at restaurants. Gloves are also mandatory when serving guests.

Due to limited capacity, reservations are suggested where applicable.

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Attractions

Public beaches and natural reserves are open, following social distancing guidelines and with the use of masks when not in the water. Fully vaccinated people are not required to wear masks at beaches and parks.

Museums and hotel pool facilities are operating at 75% capacity. 

Marinas are open, following social distancing guidelines.

Many attractions and tours are open. Visitors should connect with their tour operators directly for additional information about operation status and specific protocols. 

Access to Old San Juan from 12:00 AM - 5:00 AM is limited to residents and tourists staying in the area. 

Due to limited capacity, reservations are suggested where applicable.

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Casinos and Golf Courses

Casinos are open at 75% capacity until midnight. 

Golf courses, across the Island, are currently open.

During Your Stay

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Lodging

Thoroughly sanitized properties that follow PRTC standards may be certified with Island-specific health certification seals.

Guests will receive a Health and Safety guide detailing the specialized measures implemented by each property individually.

Some lodging options may require proof of a negative test result upon arrival. It is recommended that visitors connect with their hotels and/or hosts directly for additional information about their specific protocols beyond these and/or if visitors have specific requests.

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Properties like hotels and small inns are:

Conducting temperature checks, screening symptoms, and disinfecting luggage in reception areas upon entry. 

Adhering to high standards of cleanliness and sanitation following thorough housekeeping procedures that abide by CDC and EPA standards.

Requiring face coverings for all guests and personnel in public areas. 

Encouraging limited capacity in elevators and other public spaces. 

Pool facilities are open to registered guests only at 75% from 5:00 AM to 12:00 AM, in accordance with common area policy. No day passes or club members permitted. Guests must wear face coverings at all times except when sunbathing or swimming. Spas are open as well by appointment. Wellness centers and spa services can operate from 5:00 AM to 11:00 PM.

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Independent rental units that follow PRTC standards may be:

Thoroughly cleaned and disinfected, including the proper sanitation of kitchenware, glassware, and utensils.

Equipped with hand soap, hand sanitizer, and sanitizing wipes for guest convenience. 

Permitting entrance of only registered guests to the property as no group gatherings are allowed. 

A full copy of the Health & Safety Measures established by the Puerto Rico Tourism Company can be found here.