Travel Guidelines

Puerto Rico is enforcing local measures developed by the Puerto Rico Tourism Company (PRTC), alongside U.S. Travel Association (USTA) guidelines, such as social distancing, mandatory face coverings in public areas, and a variety of mandates for businesses – including, but not limited to, reduced capacities and high standards of cleanliness in accordance with CDC and EPA guidelines. The Department of Health has increased resources to ensure travelers are abiding by local guidelines.

Travelers entering any of the Island’s three open airports are required to fill out a Travel Declaration Form through the Puerto Rico Health Department’s online portal, get a PCR molecular COVID-19 test (nasal or throat swab) no more than 72 hours prior visiting the Island and show proof of a negative result.  A rapid test will not be accepted, as it can sometimes yield false results.

Starting April 28th, those arriving without a negative PCR molecular test will be imposed a $300 fine and are required to obtain a PCR molecular test on the Island within 48 hours of arrival. The negative test must then be uploaded to the online portal within 48hrs, for the fine to be dismissed and to continue with their trip. If positive, the person must isolate and seek medical attention. If a traveler is still awaiting results from a test taken no more than 72 hours prior to arrival when they land, they will have up to 48 hours to upload those results for the fine to be dismissed.

 

 An Island-wide curfew is in effect from 10:00 PM – 5:00 AM, except for emergencies. Puerto Rico is a U.S. territory and excluded from the CDC requirement to provide a negative COVID-19 test result to return to the mainland United States. Quarantine mandates, recommendations, and entry requirements may vary by state. While the CDC does not require fully vaccinated travelers to get tested prior to traveling, the latest executive order in Puerto Rico maintains the requirement for a negative PCR test result from all travelers entering the Island, regardless of vaccination status. 

Public beaches and natural reserves are open, following social distancing guidelines, with public alcohol consumption prohibited. Supermarkets, pharmacies, and gas stations are open, with supermarket delivery services available through midnight. Businesses including restaurants, casinos, museums, and pools at hotels are operating at 30% capacity. Reservations are suggested where applicable given limited capacities Island-wide. Bars remain closed.

A continuous assessment of the situation in Puerto Rico and in the United States influences Island-wide orders that prioritize the health and safety of residents and visitors. For travel recommendations provided by the CDC, please see here.

Island Arrival

To further safeguard residents and visitors, all passengers must comply with the following measures before arriving at any airport in Puerto Rico:

  • Complete an online Travel Declaration Form from the Puerto Rico Health Department, which can be accessed at www.travelsafe.pr.gov or www.viajaseguro.pr.gov. Kiosks at the airport are also available for travelers to fill out the form upon arrival, as it is a requirement to exit the airport.
  • Demonstrate a negative PCR molecular COVID-19 test result (which consists of a nasal or throat swab), taken no more than 72 hours priorA rapid test will not be accepted, as it can sometimes yield false results. Those arriving without a negative test are required to upload those results within 48 hours of arrival. Starting April 28th, those arriving without a negative PCR molecular test will be imposed a $300 fine and are required to obtain a PCR molecular test on the Island within 48 hours of arrival. The negative test must then be uploaded to the online portal within 48hrs, for the fine to be dismissed and to continue with their trip. If positive, the person must isolate and seek medical attention. If a traveler is still awaiting results from a test taken no more than 72 hours prior to arrival when they land, they will have up to 48 hours to upload those results for the fine to be dismissed.
  • Obtain Airport Exit Confirmation number and QR Code, which travelers will automatically receive when uploading their PCR molecular test results to the Puerto Rico Health Department’s online portal.

Airport Processes:

  • The Puerto Rico National Guard is assisting with enhanced health screenings of all arriving passengers at the Luis Muñoz Marín International Airport in San Juan, as well as the Mercedita International Airport in Ponce and Rafael Hernández Airport in Aguadilla, which have reopened to airline passengers. Face masks are mandatory at all airports.
  • All arriving travelers will be pre-screened via thermographic cameras to monitor temperatures, and enhanced protocols will take place at baggage claim before exiting the airport.
  • While prior testing is required to enter the Island, the Luis Muñoz Marín International Airport (SJU) offers PCR molecular COVID-19 tests on-site in order to facilitate testing for incoming and outgoing passengers. The service, which costs $110 USD, is offered from 6:00 AM. to 12:00 AM., seven days a week, at three molecular test collection centers located at terminals A, B, and C. More information is available here. The service will soon be available at the Mercedita International Airport in Ponce and Rafael Hernández Airport in Aguadilla.

Asymptomatic Traveler (person who doesn't present COVID-19 related symptoms)

  • If an asymptomatic traveler (a person who doesn't present COVID-19 symptoms) arrives on the Island with a complete Travel Declaration Form, a negative PCR molecular COVID-19 test result, and an Airport Exit Confirmation number and QR Code, the traveler can proceed with their trip. 
  • If an asymptomatic traveler (a person who doesn't present any symptoms) arrives on the Island with a complete Travel Declaration Form, but is awaiting the PCR molecular COVID-19 test result taken no more than 72 hours prior, the traveler is required to upload those results within 48 hours of arrival. Starting April 28th, those who fail to do so will be fined $300. A rapid test will not be accepted, as it can sometimes yield false results. 
    • If the PCR molecular test result is negative, they may upload it to the online portal and proceed with their trip.
    • If the PCR molecular test result is positive, the traveler must isolate and seek medical attention. Travelers placed in isolation will be responsible for covering their own medical expenses/extended stay.

Symptomatic traveler (person who is displaying COVID-19 related symptoms)

  • If a symptomatic traveler (a person who is displaying COVID-19 related symptoms) arrives on the Island, the Puerto Rico National Guard will conduct a rapid COVID-19 test at the airport (which consists of a finger prick blood test). Even if the test result is negative, it will be mandatory for the traveler to quarantine and cover their own medical expenses/possible extended stay as rapid COVID-19 tests can sometimes yield false results. The quarantine is mandated until the traveler digitally uploads proof of a PCR negative molecular COVID-19 test result taken on-Island to the Puerto Rico Health Department’s online portal. 

Experiences 

  • Public beaches and natural reserves are open, following social distancing guidelines and with the use of masks when not in the water. Public alcohol consumption is prohibited. 
  • Museums and hotel pool facilities are operating at 30% capacity. 
  • Common areas at hotels close at 10:00 PM, in accordance with the Island-wide curfew. 
  • Marinas are open from 5:00 AM to 9:00 PM, following social distancing guidelines. 
  • Some attractions and tours are open. Visitors should connect with their tour operators directly for additional information about operation status and specific protocols. Given limited capacities Island-wide, reservations are suggested where applicable. 
  • Access to Old San Juan from 10:00 PM - 5:00 AM will be limited to residents and tourists staying in the area.
  • Sports events, as well as sports and recreational activities, are permitted, following local guidelines.
  • All group gatherings are prohibited unless they have a permit. 

Businesses

  • Businesses across the Island close at 9:00 PM to comply with the Island-wide curfew.
  • Businesses including restaurants, malls, casinos, and theaters are operating at 30% capacity. Given limited capacities Island-wide, reservations are suggested where applicable. 
  • Supermarkets, pharmacies and gas stations are open within curfew hours.
  • Hair salons, barber shops and individual spas are open via appointment, with the exception of saunas. 
  • Bars and discos remain closed.

Transport 

  • Taxis are accessible from 5:00 AM - 10:00 PM, except for airport service.
  • The Puerto Rico Metropolitan Bus Authority (AMA) and Tren Urbano subway system are operating.
  • Ferries to Vieques and Culebra are operating.  A negative PCR molecular test from 72 hours prior to arrival is required to enter Vieques

Q&A 

Is it safe to travel to Puerto Rico? Should I / should travelers cancel their trips?

If you are sick, an older adult, or someone with chronic medical conditions, leading health authorities recommend delaying or avoiding travel. For information about the CDC’s classification for travel to Puerto Rico, please visit their website here.

Puerto Rico is enforcing local measures developed by the Puerto Rico Tourism Company (PRTC), alongside U.S. Travel Association (USTA) guidelines, such as social distancing, face coverings in public areas, and a variety of mandates for businesses – including but not limited to reduced capacities and high standards of cleanliness in accordance with CDC and EPA guidelines. A new executive order with the latest measures being enforced on the Island went into effect on April 17th and is in place through May 9th.

and is in place through May 9th.

An overview of measures:

  • Public beaches and natural reserves are open, following social distancing guidelines and with the use of masks when not in the water. Public alcohol consumption is prohibited.
  • Some attractions and tours are open. Visitors should connect with their tour operators directly for additional information about operation status and specific protocols. 
  • Businesses including restaurants, casinos, museums, and pools at hotels are operating at 30% capacity. Reservations are suggested where applicable given limited capacities Island-wide.

If my vacation is booked for the coming weeks, will I be able to enter Puerto Rico?

Yes, given the Island is a U.S. territory, our borders aren’t closed. However, travelers must comply with all necessary requirements, included in the latest travel advisory. Puerto Rico is enforcing local measures developed by the Puerto Rico Tourism Company (PRTC), alongside U.S. Travel Association (USTA) guidelines, such as social distancing, face coverings in public areas, and a variety of mandates for businesses – including but not limited to reduced capacities and high standards of cleanliness in accordance with CDC and EPA guidelines. For further information about the CDC’s classification for travel to Puerto Rico, please visit their website here.  

Given current restrictions, visitors should connect with their hotels and tour operators directly for additional information about operation status and specific protocols.

Is Puerto Rico a hotspot for COVID-19?

According to the Centers for Disease Control and Prevention (CDC), Puerto Rico is categorized Level 4 due to the high level of COVID-19 cases on the Island. Travel may increase the chances of getting and spreading COVID-19. For more information from the CDC, see here.

What do I need to enter Puerto Rico?

All arriving passengers must comply with the following measures before arriving in Puerto Rico:

  • Before landing, complete an online Travel Declaration Form from the Puerto Rico Health Department, which can be accessed at www.travelsafe.pr.gov or www.viajaseguro.pr.gov. Kiosks at the airport are also available for travelers to fill out the form upon arrival, as it is a requirement to exit the airport.
  • Demonstrate a negative PCR molecular COVID-19 test result (which consists of a nasal or throat swab), taken no more than 72 hours prior. Testing sites on the mainland U.S. can be found here. It is highly recommended to get tested prior to arriving on the Island given limited resources. A rapid test will not be accepted, as it can sometimes yield false results.
  • While the CDC does not require fully vaccinated travelers to get tested prior to traveling, the latest Executive Order in Puerto Rico maintains the requirement for a negative PCR molecular test result from all travelers entering the Island, regardless of vaccination status.  
  • Obtain Airport Exit Confirmation number and QR Code, which travelers will automatically receive when uploading their PCR molecular test results to the Puerto Rico Health Department’s online portal.

What type of testing do I need to do prior to my visit to Puerto Rico?

Travelers must take a PCR molecular COVID-19 test, which consists of a nasal or throat swab, taken no more than 72 hours prior to their trip. Testing sites on the mainland U.S. can be found hereA rapid test will not be accepted, as it can sometimes yield false results. 

I wasn’t able to get a PCR molecular COVID-19 test prior to my trip to Puerto Rico. Can I get tested upon arrival on the Island?

While prior testing is required at all of Puerto Rico’s three open airports, to enter the Island, the Luis Muñoz Marín International Airport (SJU) offers PCR molecular COVID-19 tests on-site in order to facilitate testing for incoming and outgoing passengers. The service, which costs $110 USD, is offered from 6:00 AM. to 8:00 PM., seven days a week, at three molecular test collection centers located at terminals A, B and C. More information is available here. The service will soon be available at the Mercedita International Airport in Ponce and Rafael Hernández Airport in Aguadilla.

Those arriving without a negative test are required to obtain a PCR molecular test on the Island within 48 hours of arrival. Starting April 28th, those arriving without a negative PCR molecular test will be imposed a $300 fine and are required to obtain a PCR molecular test on the Island within 48 hours of arrival. The negative test must then be uploaded to the online portal within 48hrs, for the fine to be dismissed and to continue with their trip. If positive, the person must isolate and seek medical attention. If a traveler is still awaiting results from a test taken no more than 72 hours prior to arrival when they land, they will have up to 48 hours to upload those results for the fine to be dismissed.

While awaiting results, the traveler must isolate or until test results are provided digitally to the Puerto Rico Health Department, cover their COVID-19 testing fee, and possible extended stay. If the on-Island PCR molecular test result is negative, the quarantine will be lifted. 

Will my health insurance cover the cost of the PCR molecular test taken at the airport or at any other testing site on the Island?

Healthcare plans vary by country and state. We recommend travelers to contact their provider for additional information on medical coverage fees.

What are the airport processes if I do or don’t meet the requirements to enter the Island?

The Puerto Rico National Guard is assisting with enhanced health screenings of all arriving passengers at the Luis Muñoz Marín International Airport in San Juan as well as the Mercedita International Airport in Ponce and Rafael Hernández Airport in Aguadilla, which have reopened to airline passengers. Face masks are mandatory at all airports. Face masks are mandatory at the airport and in public areas. All arriving travelers will be pre-screened via thermographic cameras to monitor temperatures, and enhanced protocols will take place at baggage claim before exiting the airport.

What is the airport doing to ensure health & safety?

  • Molecular COVID-19 testing sites are available at Luis Muñoz Marín International Airport in San Juan, on-site testing has not been expanded to include Mercedita International Airport in Ponce and Rafael Hernández Airport in Aguadilla. Testing is open to all incoming and outgoing passengers from 6:00 AM to 12:00 AM, seven days a week, at terminals A, B, and C. More information is available here.
  • The use of face masks by everyone who transits and work at the airport
  • Only passengers are allowed to enter the terminals
  • All screens throughout the airport emphasize COVID-19 prevention guidelines
  • About 100 hand sanitizer stations have been installed
  • The addition of a third layer of disinfection with new fogger-type equipment that allows for more thorough sanitation, in less time
  • A double and high-efficiency air conditioning filter system in compliance with the U.S. Environmental Protection Agency
  • Touchless hand dryers have been installed in bathrooms
  • An increase in the frequency and intensity of bathroom cleanings, which are performed every 30 to 60 minutes, based on traffic
  • Installation of acrylic barriers at airline check-in counters
  • Increasing the frequency of cleaning boarding pass printing and registration kiosks, in addition to promoting online registration to minimize contact

If I take the test a week before, would those results be accepted?

Travelers must present a negative PCR molecular COVID-19 test, which consists of a nasal or throat swab, no more than 72 hours prior to their trip. A rapid test will not be accepted, as it can sometimes yield false results.

However, if an asymptomatic traveler (a person who doesn't present any symptoms) arrives on the Island with a complete Travel Declaration Form, but without a negative PCR molecular COVID-19 test result, they are required to obtain a PCR molecular test on the Island within 48 hours of arrival; those who fail to do so will be fined. Those who are still awaiting results from a test taken no more than 72 hours prior to arrival have up to 48 hours after the arrival.  Starting April 28th, those arriving without a negative PCR molecular test will be imposed a $300 fine and are required to obtain a PCR molecular test on the Island within 48 hours of arrival. The negative test must then be uploaded to the online portal within 48hrs, for the fine to be dismissed and to continue with their trip. If positive, the person must isolate and seek medical attention. If a traveler is still awaiting results from a test taken no more than 72 hours prior to arrival when they land, they will have up to 48 hours to upload those results for the fine to be dismissed

While awaiting results, the traveler must isolate until test results are provided digitally to the Puerto Rico Health Department, cover their COVID-19 testing fee, and possible extended stay. If the on-Island PCR molecular test result is negative, the quarantine will be lifted. A rapid test will not be accepted, as it can sometimes yield false results. Visitors should check the latest travel advisory for more information

Do children need to get tested for COVID-19?

Yes. Anyone above the age of 2 must get tested.

How are children tested at the airport? 

The procedure of PCR molecular COVID-19 test and rapid COVID-19 tests conducted at the airport will be the same for adults and children.

Is Puerto Rico accepting travelers from U.S. states with a high number of positive COVID-19 cases?

As a non-incorporated territory of the U.S., Puerto Rico abides by Federal Law and established restrictions on the entry of certain travelers. For more information, visit the CDC

A continuous assessment of the situation in Puerto Rico and in the United States will influence Island-wide orders that prioritize the health and safety of residents and visitors.

Under the new CDC rule, do I have to get a PCR molecular COVID-19 test to return to the United States from Puerto Rico?

Given Puerto Rico is a U.S. territory, the destination is excluded from the CDC requirement and you do not need to provide a negative COVID-19 test result to return to the mainland United States. The CDC still recommends getting tested 3 – 5 days after arrival and staying home for 7 days post-travel. Quarantine mandates, recommendations, and entry requirements may vary by state. There are molecular testing sites at the Luis Muñoz Marín International Airport (SJU) for incoming and outgoing passengers. On-site testing has not been expanded to include Mercedita International Airport in Ponce and Rafael Hernández Airport in Aguadilla. More information is available here.  

If I’m in Puerto Rico or going to Puerto Rico, are things open or operating normally?

To protect their health and safety, travelers should note measures are in place and are being strictly enforced, including social distancing and face mask requirements. The Department of Health has increased resources to ensure travelers are abiding by local guidelines. Those who do not wear face masks in public are subject to a fine. An Island-wide curfew is in effect from 10:00 PM – 5:00 AM, except for emergencies. 

  • Airports: To further safeguard residents and visitors, all arriving passengers to any of Puerto Rico’s three open airports must comply with the following measures, before arriving:
    • Complete an online Travel Declaration Form from the Puerto Rico Health Department, which can be accessed at www.travelsafe.pr.gov or www.viajaseguro.pr.gov. Kiosks at the airport are also available for travelers to fill out the form upon arrival, as it is a requirement to exit the airport.  
    • Demonstrate a negative PCR molecular COVID-19 test result (which consists of a nasal or throat swab), taken no more than 72 hours prior. Testing sites on the mainland U.S. can be found here. A rapid test will not be accepted, as it can sometimes yield false results. Those arriving without a negative test are required to obtain a PCR molecular test on the Island within 48 hours of arrival. Starting April 28th, those arriving without a negative PCR molecular test will be imposed a $300 fine and are required to obtain a PCR molecular test on the Island within 48 hours of arrival. The negative test must then be uploaded to the online portal within 48hrs, for the fine to be dismissed and to continue with their trip. If positive, the person must isolate and seek medical attention. If a traveler is still awaiting results from a test taken no more than 72 hours prior to arrival when they land, they will have up to 48 hours to upload those results for the fine to be dismissed.
    • Obtain Airport Exit Confirmation number and QR Code, which travelers will automatically receive when uploading their PCR molecular test results to the Puerto Rico Health Department’s online portal.
    • While prior testing is required to enter the Island, the Luis Muñoz Marín International Airport (SJU) offers PCR molecular COVID-19 tests on-site in order to facilitate testing for incoming and outgoing passengers. On-site testing has not been expanded to include Mercedita International Airport in Ponce and Rafael Hernández Airport in Aguadilla. More information is available here.
  • Cruise operations: All ports are currently closed for cruise ship vessels.
  • Hotels and small inns: Most hotels and small inns remain open, with distancing measures and face coverings mandatory in public areas. Hotel pool facilities are open at 30% capacity, while spas and wellness centers remain open by appointment within curfew hours. Restaurants inside hotels are open and welcoming guests at 30% capacity with reservations recommended but are otherwise limited to carry out or delivery services. Room service remains available for guests. Most common areas at hotels close at 10:00 PM, in accordance with the Island-wide curfew. However, high contact common public areas, such as children’s playgrounds, must remain closed for the duration of this executive order. 
  • Independent rental units that follow PRTC standards: Hosts are only permitting the entrance of registered guests only as no group gatherings are allowed. Rentals are being thoroughly cleaned and disinfected, including the proper sanitation of kitchenware, glassware, and utensils. They will be equipped with hand soap, hand sanitizer, and sanitizing wipes for guest convenience.
  • Restaurants + Supermarkets: Restaurants are operating at 30% capacity with reservations recommended, and required to conspicuously post the number of patrons that constitutes 30%, making such posting visible to patrons inside and outside of the restaurant. Delivery for restaurants and supermarkets is available until midnight. Alcohol sales are permitted within curfew hours as are operations of restaurant dining rooms, including those in hotels. Due to limited capacity, reservations are suggested where applicable.
  • Small Businesses + Shopping Centers: Malls and other retail stores are operating at 30% capacity. Clothing stores do not permit try-ons in store.
  • Salons + Spas: Hair salons, barbershops, and individual spas are open, via appointment, with the exception of saunas. Guests are not permitted to congregate in waiting areas. Wellness centers and spa services can operate within curfew hours. 
  • Casinos: All casinos are operating at 30% capacity within curfew hours. 
  • Beaches + Nature Reserves: Public beaches and natural reserves are open, following social distancing guidelines and with the use of masks when not in the water. Public alcohol consumption is prohibited.
  • Golf Courses: All golf courses are open, within curfew hours. 
  • Museums + Theaters: Museums are operating at 30% capacity. Movie theaters are operating at 30% capacity, while theatres will be opened up to 30% capacity for cultural activities.
  • Attractions and Tours: Some attractions and tours are open. Visitors should connect with their tour operators directly for additional information about operation status and specific protocols. Access to Old San Juan from 10:00 PM - 5:00 AM will be limited to residents and tourists staying in the area. Due to limited capacity, reservations are suggested where applicable.
  • Transportation: Taxis are accessible from 5:00 AM - 10:00 PM, except for airport service. The Puerto Rico Metropolitan Bus Authority (AMA) and Tren Urbano subway system are operating. Ferries to Vieques and Culebra are operating. A negative PCR molecular test from 72 hours prior to arrival is required to enter Vieques.

How can travelers protect themselves?

We urge those visiting to adhere to the measures put in place by the government of Puerto Rico, which includes abiding by the curfew, social distancing, and face coverings, or be subject to a fine. 

Additionally, travelers should adhere to healthy travel practices to help protect themselves and prevent the spread of disease. These are the same personal best practices that are standard for a typical flu season and include avoiding close contact with people who show signs of illness, avoiding touching your eyes, nose, and mouth with unwashed hands, and washing your hands often with soap or using an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available. For more information, visit the Centers for Disease Control and Prevention (CDC) coronavirus (COVID-19) webpage.

I recently got vaccinated. Am I still required to get a PCR molecular COVID-19 test prior to my trip to Puerto Rico?

Yes. All travelers arriving at any of the Island’s three open airports are required to get a PCR molecular COVID-19 test (nasal or throat swab) no more than 72 hours prior to visiting the Island and show proof of negative results. A rapid test will not be accepted, as it can sometimes yield false results. 

Do I have to wear a mask after receiving the COVID-19 vaccine?

Yes. The CDC recommends that during the pandemic, people wear a mask that covers their nose and mouth when in contact with others outside of their household. Additionally, Puerto Rico is enforcing mandatory face coverings in public areas. For more, we recommend visiting the CDC website here. The Department of Health has increased resources to ensure travelers are abiding by local guidelines, such as mandatory quarantine for those without a negative test and mask usage.

What should travelers do if they begin experiencing COVID-19 symptoms? What immediate steps should they take?

Travelers experiencing COVID-19 symptoms should stay in their hotel rooms and contact their hotel front desk to get support. If travelers are not staying at a hotel, contact the nearest hospital directly. It’s important that travelers and hotel staff call hospitals first before visiting, so that appropriate transportation, screening, and care can be arranged, to protect those feeling ill and others.

Puerto Rico hospitals adhere to the same federally mandated health safety guidelines as those on the mainland. Common mainland franchises like Walgreens and CVS pharmacies are available Island-wide and are enforcing high standards of health safety throughout the Island.

What actions is the Island taking to prevent the spread of coronavirus?

Puerto Rico was the first U.S. destination to use thermographic cameras in their airport and implement a curfew, effective for everyone including tourists. An Island-wide curfew is in effect from 10:00 PM – 5:00 AM, except for emergencies. Strict social distancing measures are in place Island-wide, with face coverings mandatory in public.

The Puerto Rico National Guard is assisting with enhanced health screenings of all arriving passengers at the Island’s three open airports, where face masks are mandatory and thermographic cameras remain operating to monitor temperatures. In addition to the Luis Muñoz Marín International Airport in San Juan (SJU), the Mercedita International Airport in Ponce and Rafael Hernández Airport in Aguadilla have reopened to airline passengers.

More on what’s in place, in Puerto Rico:

  • Complete an online Travel Declaration Form from the Puerto Rico Health Department, which can be accessed at www.travelsafe.pr.gov or www.viajaseguro.pr.gov. Kiosks at the airport are also available for travelers to fill out the form upon arrival, as it is a requirement to exit the airport.  
  • Demonstrate a negative PCR molecular COVID-19 test result (which consists of a nasal or throat swab), taken no more than 72 hours prior. Testing sites on the mainland U.S. can be found here. It is highly recommended to get tested prior to arriving on the Island given limited resources. A rapid test will not be accepted, as it can sometimes yield false results. 
     
  • Obtain Airport Exit Confirmation number and QR Code, which travelers will automatically receive when uploading their PCR molecular test results to the Puerto Rico Health Department’s online portal.
  • While the CDC does not require fully vaccinated travelers to get tested prior to traveling, the latest Executive Order in Puerto Rico maintains the requirement for a negative PCR molecular test result from all travelers entering the Island, regardless of vaccination status.

The tourism industry in Puerto Rico has also taken specific steps to ensure that partners on the Island and their teams have the latest information on COVID-19, including prevention measures on the Island, personal prevention tips to use themselves and to share with travelers, cleaning and disinfecting protocols, and guidance for what to do if they or their guests begin experiencing symptoms. Lastly, the Luis Muñoz Marín International Airport (SJU) offers PCR molecular COVID-19 tests on site. More information is available here.

What health & safety protocols does the Island have in place?

High standards of health and safety have been implemented throughout the Island, which includes local measures developed by the Puerto Rico Tourism Company (PRTC), alongside U.S. Travel Association (USTA) guidelines, to safeguard the wellbeing of residents and visitors.

Transportation: Certified transportation carriers are properly disinfecting vehicles and have hand sanitizer available. Drivers wear gloves when handling doors and luggage. Face coverings are mandatory for drivers and passengers. Ridesharing options like Uber have released regulations that also mandate face coverings for drivers and passengers, with no front seat passengers permitted.

Dining: Options within the lodging section ensure floor plans maintain distancing protocols, with buffets, salad bars, and self-serve options eliminated, and reusable menus prohibited. Employees are required to use face coverings and if serving guests, gloves

Lodging: Thoroughly sanitized properties that follow PRTC standards may be certified with Island-specific health certification seals. Guests will receive a Health & Safety guide detailing the specialized measures implemented by each property individually. We recommend visitors connect with their hotels/hosts directly for additional information.

  • Hotels/Resorts: Temperature checks, screen symptoms, and disinfect luggage in reception areas are conducted upon entry while following high standards of cleanliness and housekeeping procedures in accordance with CDC and EPA guidelines. Hotel pool facilities and fitness centers are open at 30%, while spas remain open for appointments. Face coverings are required in public areas, with limited capacity encouraged in elevators. Furniture, chairs, tables, and surfaces will be sanitized continuously. Most common areas at hotels close at 10:00 PM, in accordance with the Island-wide curfew. However, high contact common public areas, such as children’s playgrounds, must remain closed for the duration of this executive order. 
  • Short-Term Rentals: Hosts are responsible for thoroughly cleaning and disinfecting the property, following the health and safety protocol enforced by the Government and the PRTC, including the proper sanitation of kitchenware, glassware, and utensils. Only registered guests are permitted to stay at the property as group gatherings are prohibited. Guests are required to complete a Travel Declaration Form from the Puerto Rico Tourism Company.

Attractions: Some attractions and tours are open. Visitors should connect with their tour operators directly for additional information about operation status and specific protocols. Public beaches and natural reserves are open, following social distancing guidelines and with the use of masks when not in the water. Public alcohol consumption is prohibited.

Bars and discos remain closed. Museums, malls, and other retail stores are operating at 30% capacity. Due to limited capacity, reservations are suggested where applicable. The Department of Health has increased resources to ensure travelers are abiding by local guidelines.

 

Are Island hospitals equipped to address coronavirus?

All hospitals on the Island have established protocols for admitting, treating, and collecting samples from patients who are experiencing symptoms, and hospital staff will work with the Department of Health if testing is needed.  Funds have been made available on the Island to help hospitals prepare facilities, purchase materials, and train nurses and paramedic staff.

Puerto Rico also has epidemiologists throughout the Island, who specialize in disease control and prevention, to advise on transportation, testing, and care for individuals who think they may have COVID-19.

Where will people be housed if they need to be quarantined?

Travelers must be isolated in quarantine at their hotel or lodging option and cover their costs associated with this, as needed, should isolation be required. We recommend visitors connect with their hotels/hosts directly for additional information. The Department of Health has increased resources to ensure travelers are abiding by local guidelines.

Those arriving without a negative test are required to obtain a PCR molecular test on the Island within 48 hours of arrival;. Starting April 28th, those arriving without a negative PCR molecular test will be imposed a $300 fine and are required to obtain a PCR molecular test on the Island within 48 hours of arrival. The negative test must then be uploaded to the online portal within 48hrs, for the fine to be dismissed and to continue with their trip. If positive, the person must isolate and seek medical attention. If a traveler is still awaiting results from a test taken no more than 72 hours prior to arrival when they land, they will have up to 48 hours to upload those results for the fine to be dismissed.

What will hotels, restaurants, and tour operators do if a staff member tests positive?

The CDC has outlined specific guidance for businesses and employers, with information on what to do if employees are sick, cleaning advice, and contingency planning.

Along with the Puerto Rico Tourism Company (PRTC), we have also provided guidance and information to all tourism partners. The industry has specific measures in place to ensure hotel management, businesses, and other partners within the industry have the latest information on COVID-19, including prevention measures on the Island, personal prevention tips for their teams and travelers, cleaning and disinfecting protocols, and guidance for what to do if their staff or guests begin experiencing symptoms.

It is critical to seek medical advice from a regional epidemiologist if you are concerned your guests or staff may have COVID-19. Symptoms include, but are not limited to, fever, cough, sore throat, fatigue, and shortness of breath. The Puerto Rico Health Department has specific protocols in place with state epidemiologists to screen and test patients.  More information on specific steps can be found in the latest industry guidance from the Puerto Rico Tourism Company.

What will hotels, short-term rentals, restaurants, and tour operators do if a tourist who has recently visited them tests positive?

Along with the Puerto Rico Tourism Company (PRTC), we have provided guidance and information to all tourism partners. The industry has specific measures in place to ensure hotel management, businesses, and other partners have the latest information on COVID-19, including prevention measures on the Island, personal prevention tips for their teams and travelers, cleaning and disinfecting protocols, and guidance for what to do if their staff or guests begin experiencing symptoms. More information on specific steps can be found in the latest industry guidance from the Puerto Rico Tourism Company. This guidance is consistent with what the CDC has outlined for businesses and employers.

Given the curfew issued by the Governor of Puerto Rico, do tourists have to stay in their rooms?

An Island-wide curfew is in effect from 10:00 PM – 5:00 AM, except for emergencies.

Can tourists staying at hotels use the pool and/or go to the beach?

Public beaches and natural reserves are open for recreational use, following social distancing guidelines and with the use of masks when not in the water. Public alcohol consumption is prohibited. Hotel pool facilities are open at 30% capacity. Please consult with your specific property for other policies in place.

Can I go to Vieques & Culebra?

Access to ferry service to Culebra and Vieques will depend on local mandates from each municipality. Vieques requires a negative PCR molecular test from 72 hours prior to arrival to enter the Island. For more information about tickets and schedules, please visit www.porferry.com

Can I hang out in the lobby of my hotel when I’m in Puerto Rico?

If in a public area of a hotel or resort, social distancing and face coverings are mandatory, or individuals will be subject to a fine. Please consult with your specific property for other policies in place. The Department of Health has increased resources to ensure travelers are abiding by local guidelines.

Are the beaches OK to go to if I keep my distance from people?

Public beaches and natural reserves are open, following social distancing guidelines and with the use of masks when not in the water. Public alcohol consumption is prohibited.