Visitor Health & Safety Guidelines

Puerto Rico is committed to providing a safe travel experience.

Recognizing the importance of hygiene and disinfection, the island of Puerto Rico is applying locally enforced measures developed by the Puerto Rico Tourism Company (PRTC), alongside U.S. Travel Association (USTA) guidelines, to safeguard the wellbeing of guests and employees.

Upon Arrival: Airport
Getting Around: Transportation
Things to Do: Visitor Experience
During Your Stay

Upon Arrival: Airport

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All arriving passengers to Puerto Rico’s three open airports must complete an online Travel Declaration Form from the Puerto Rico Health Department, show a negative PCR molecular COVID-19 test result taken no more than 72 hours prior, and obtain an Airport Exit Confirmation QR Code, which travelers will automatically receive when uploading their PCR molecular test results to the Puerto Rico Health Department’s online portal. A rapid test will not be accepted, as it can sometimes yield false results. 

Starting April 28th, those arriving without a negative PCR molecular test will be imposed a $300 fine and are required to obtain a PCR molecular test on the Island within 48 hours of arrival. 

The negative test must then be uploaded to the online portal within 48hrs, for the fine to be dismissed and to continue with their trip. If positive, the person must isolate and seek medical attention. If a traveler is still awaiting results from a test taken no more than 72 hours prior to arrival when they land, they will have up to 48 hours to upload those results for the fine to be dismissed.

While the CDC does not require fully vaccinated travelers to get tested prior to traveling, the latest executive order in Puerto Rico maintains the requirement for a negative PCR test result from all travelers entering the Island, regardless of vaccination status. 

While prior testing is required to enter the Island, the Luis Muñoz Marín International Airport (SJU) offers PCR molecular COVID-19 tests on-site in order to facilitate testing for incoming and outgoing passengers. The service, which costs $110 USD, is offered from 6:00 AM. to 12:00 AM., seven days a week, at three molecular test collection centers located at terminals A, B, and C. More information is available here. The service will soon be available at the Mercedita International Airport in Ponce and Rafael Hernández Airport in Aguadilla.

Arriving travelers can access the Travel Declaration Form at www.travelsafe.pr.gov or www.viajaseguro.pr.gov.

Only symptomatic travelers (a person who is displaying COVID-19 related symptoms) will get tested at the airport by the Puerto Rico National Guard. 

Face coverings are mandatory at airports and public areas, or individuals will be subject to a fine$300. The Department of Health has increased resources to ensure travelers are abiding by local guidelines.

Thermographic cameras monitor temperatures. 

Enhanced protocols will take place at baggage claim before exiting the airport. 

An Island-wide curfew is in effect from 10:00 PM – 5:00 AM, except for emergencies.

Get to know the entry requirements for passengers traveling to Puerto Rico.

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Travelers must get a PCR molecular COVID-19 test no more than 72 hours prior to visiting the Island.

Only symptomatic travelers (a person who is displaying COVID-19 related symptoms) will get tested at the airport by the Puerto Rico National Guard.

The 14-day quarantine is mandated until the traveler provides proof of a negative PCR molecular test result taken on the Island.  A rapid test will not be accepted, as it can sometimes yield false results.

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Face coverings are mandatory at airports and public areas, or individuals will be subject to a fine.

Thermographic cameras monitor temperatures.

Enhanced protocols will take place at baggage claim before exiting the airport.

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An Island-wide curfew is in effect from 10:00 PM – 5:00 AM, except for emergencies. 

 

Getting Around: Transportation

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Certified transportation carriers are properly disinfecting vehicles and have hand sanitizer available.

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Drivers wear gloves when handling doors and luggage. Face coverings are mandatory for drivers and passengers.

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Ride sharing options like Uber mandate face coverings for drivers and passengers, with no front seat passengers permitted.

Things to Do: Visitor Experience

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Dining

Restaurants are operating at 30% capacity with reservations recommended, and are required to conspicuously post the number of patrons that constitutes 30%, making such posting visible to patrons inside and outside of the restaurant. 

Alcohol sales are permitted within curfew hours as are operations of restaurant dining rooms. 

Employees are required to use face coverings and floor plans are to maintain distancing protocols.

Buffets, salad bars, and self-serve options, as well as reusable menus are prohibited at restaurants. Gloves are also mandatory when serving guests.

Due to limited capacity, reservations are suggested where applicable.

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Attractions

Public beaches and natural reserves are open, following social distancing guidelines and with the use of masks when not in the water. Public alcohol consumption is prohibited. 

Museums and hotel pool facilities are operating at 30% capacity. 

Common areas at hotels close at 10:00 PM, in accordance with the Island-wide curfew. 

Marinas are open, following social distancing guidelines.

Some attractions and tours are open. Visitors should connect with their tour operators directly for additional information about operation status and specific protocols. 

Access to Old San Juan from 10:00 PM - 5:00 AM will be limited to residents and tourists staying in the area. 

Due to limited capacity, reservations are suggested where applicable.

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Casinos and Golf Courses

Casinos are open at 30% capacity within curfew hours.

Golf courses, across the Island, are currently open within curfew hours.

During Your Stay

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Lodging

Most common areas at hotels will close at 10:00 PM, in accordance with the Island-wide curfew.  

Thoroughly sanitized properties that follow PRTC standards may be certified with Island-specific health certification seals.

Guests will receive a Health and Safety guide detailing the specialized measures implemented by each property individually.

We recommend visitors connect with their hotels and/or hosts directly for additional information about their specific protocols beyond these and/or if visitors have specific requests.

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Properties like hotels and small inns are:

Conducting temperature checks, screening symptoms, and disinfecting luggage in reception areas upon entry. 

Adhering to high standards of cleanliness and sanitation following thorough housekeeping procedures that abide by CDC and EPA standards.

Requiring face coverings for all guests and personnel in public areas. 

Encouraging limited capacity in elevators and other public spaces. 

Pool facilities are open to registered guests only at 30% from 5:00 AM to 10:00 PM, in accordance with common area policy. No day passes or club members permitted. Guests must wear face coverings at all times except when sunbathing or swimming. Spas are open as well by appointment. Wellness centers and spa services can operate from 5:00 AM to 9:00 PM. 

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Independent rental units that follow PRTC standards may be:

Thoroughly cleaned and disinfected, including the proper sanitation of kitchenware, glassware, and utensils.

Equipped with hand soap, hand sanitizer, and sanitizing wipes for guest convenience. 

Permitting entrance of only registered guests to the property as no group gatherings are allowed. 

A full copy of the Health & Safety Measures established by the Puerto Rico Tourism Company can be found here.